Privacy Policy
Effective Date: February 18, 2026
MoDogRun (“MoDogRun,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, book a session, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information we Collect
We collect information directly from you, automatically through your use of our website, and through third-party service providers.
A. Personal Information You Provide
When you create an account, book a session, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Home address
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Session location (if different)
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Emergency contact information
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Dog information (name, breed, age, weight, activity level, physique, health notes)
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Payment details (processed securely by third-party providers)
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Purchase history and session history
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Communications with us
B. Automatically Collected Information
When you use our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages visited
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Referring website
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Date and time of access
This data helps us improve performance, usability, and security.
C. Camera and Live Stream Access (If Enabled)
If MoDogRun provides live camera access during sessions, video footage may be temporarily processed for viewing purposes. We do not publicly distribute session footage without explicit written consent.
2. How we use your information
We use your information to:
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Create and manage your account
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Schedule and deliver mobile dog running sessions
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Process payments
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Communicate appointment confirmations and reminders
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Provide customer support
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Improve our services
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Maintain service records
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Send service updates, promotions, or marketing communications (you may opt out anytime)
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Comply with legal obligations
We do not sell your personal information.
3. Payment Processing
Payments are processed through third-party providers (such as Wix Payments, Stripe, or other processors). We do not store full credit card numbers on our servers.
Your payment data is governed by the privacy policies of those providers.
4. Sharing of Information
We may share your information only in the following situations:
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With service providers who help operate our business (booking platform, payment processor, email/SMS providers)
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If required by law, subpoena, or legal process
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To protect our rights, property, or safety
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In connection with a business transfer, merger, or sale
We do not sell, rent, or trade your personal data.
5. Data Retention
We retain your information for as long as necessary to:
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Provide services
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Maintain business records
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Comply with tax, legal, and insurance requirements
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Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
6. Data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
You are responsible for maintaining the confidentiality of your login credentials.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections
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Request deletion (subject to legal obligations)
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Opt out of marketing communications
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Request information about how your data is used
To exercise these rights, contact us at: bark@modogrun.com
8. Children's Policy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under 13.
9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
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Improve website performance
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Analyze traffic
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Enhance user experience
You may control cookie settings through your browser.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Information
MoDogRun
Mobile Dog Running LLC
Novi, Michigan
Email: bark@modogrun.com
Phone: 520.639.1995